SHIPPING & RETURNS
Shipping Policy
Shipping will be done depending upon customers order and urgencies. We offer wide varieties of shipping options like fast cargo, currier services like DHL Fedex or any customers suggestions.
Cancellations must be within 2 business days. Cancellations after 48 hours of final order will not be refunded.
​
Submission of correct home address, email address or phone number is a customers risk. Unable to submit any mandatory details may delay in dispatch as some countries strictly ask for complete information before customs.
Return & Exchange Policy
Return and exchange possible within 14 business days, however buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
​
Also, Buyers are responsible for any customs and import taxes that may apply. Olive Pashmina is not responsible for delays due to customs.